The CD button is disabled.
The CD button is disabled if the current Guitar Guru session is not synced to a CD. Although most sessions are CD synced, some arrangements are not album-matching versions and others do not have a matching recording available.
Clicking the CD button results in an application error or system error message.
If the CD button is enabled but you get an error message when you select it, check the following:
| • | The CD-ROM drive may be in the process of ‘spinning up’. If the message box has a Retry button, click on it every few seconds. Once the message box closes the CD is queued and ready to play. |
| • | Is the CD in the correct drive? If you have more than one CD-ROM drive try inserting the CD in another drive. To check or change the drive Guitar Guru is using see Changing CD-ROM Drive Parameters. |
| • | Try changing the read method. See Changing CD-ROM Drive Parameters. |
Attempting to play a CD results in an application error or system error message.
If you are able to select a CD audio track but get an error when you try to play it, check the following:
| • | Is the CD in the correct drive? See the previous issue for more information. |
| • | If you are using the DAE read method make sure your CD-ROM drive is capable of Digital Audio Extraction (DAE). To do this you should run the Digital Audio Extraction Test. |
| • | Check your user privileges. Under Windows 2000 and XP you must have administrative rights to use the DAE read method. You can check whether or not you have administrative rights in the System Information dialog box. If you do not have administrative rights try using the MCI read method. See Changing CD-ROM Drive Parameters. |
The session is playing, but there is no sound coming from the speakers.
If the session appears to be playing but there is no sound coming from your speakers, try the following:
| • | Increase the volume in Guitar Guru. See Changing the Volume. |
| • | In the Windows Volume Control, increase the volumes under Volume Control, Wave, and CD Audio, and make sure the Mute boxes are unchecked. |
| • | Increase the volume setting on your speakers. |
| • | Close other programs that may be using the CD-ROM drive. |
| • | Make sure you have a working sound card. Consult your computer’s owner’s manual or the computer manufacturer. |
The wrong song is playing.
In most cases when you select CD audio Guitar Guru locates the correct track automatically. If the wrong track is playing click the CD button to open the Track Selection dialog box, and select the correct track.
The audio is not synchronized with the graphics.
Guitar Guru Sessions have been produced to be closely synchronized with the CD recordings. If the audio and graphics are not in sync, check the following:
| • | For best results use the same manufactured CD indicated in the Song Panel. Most other manufactured CDs containing the same recording will work fine. However, there may be instances where synchronization is compromised due to differences in the way the tracks are organized. CD-Rs will have a higher risk for syncing errors due to the wide range of options available to create them. |
| • | Try playing the session again. On some computers the very first time a session is played takes longer to initialize resulting in the audio falling behind the graphics. |
| • | Close other applications that may be using the CPU. |
| • | Check the read rate of your CD-ROM drive. Generally, the read rate should be at least 4X for Guitar Guru to work properly. See Checking System Information. |
| • | Check the speed of your microprocessor. Although the system requirements call for a CPU speed of 200 MHz or greater, the throughput of some older systems may effect performance. |
| • | Check if jitter correction is enabled, and if so try disabling it. See Changing CD-ROM Drive Parameters. |
| • | Try changing the read method. See Changing CD-ROM Drive Parameters. |
The tempo slider is disabled or has limited functionality.
When using CD audio the tempo can be changed only when the DAE read method is used. In addition. if Guitar Guru doesn’t allow you to increase the tempo the sound mapper device driver on your computer does not support increasing the playback rate.
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